We are happy to reschedule or cancel your appointment, however we require notice within 24 hours prior to your scheduled appointment. If scheduled appointments are not cancelled within the 24-hour time frame, we will only be able to refund 50% of the consultation fees. If in the event an alternative appointment is for the next available date and time upon full payment.
Our objective is for all patients to receive the best possible experience. We appreciate that if you are running late, an alert is given and we will do our best to fit you in. Please be aware that late arrivals may result in a shortened or cancelled appointment. A cancelled appointment will result in the fee terms detailed in the above.